Business Development Executive (BDE)

This role sits between junior and senior level and combines client onboarding, partner program management, sales follow-ups, and performance analytics. The ideal candidate is organized, customer-focused, and comfortable working in a fast-paced hosting/technology environment.

Duties & Responsibilities

Sales & Client Operations

• - Issue quotations to clients and follow up on sales tickets and pending quotes.
• - Monitor new client signups and perform onboarding follow-ups to ensure successful service activation.
• - Conduct periodic follow-ups with existing clients to ensure services are running smoothly and identify potential issues.
• - Contact clients to suggest new products, upgrades, or cross-sell opportunities based on their current services.

Partner & Affiliate Management

• - Guide and onboard new partners, affiliates, and resellers.
• - Maintain and update partnership contracts and documentation.
• - Update the Partner Area with correct commission amounts, orders, and invoices.
• - Assign and monitor reseller discount codes and ensure correct usage.
• - Maintain partner product plans and propose enhanced commission structures to improve partner engagement and performance.
• - Identify inactive partners and execute re-engagement initiatives.
• - Engage with forums, platforms, and communities to attract new affiliates and partners.

Relationship & Event Support

• - Serve as the key point of contact for partners, ensuring timely communication and support.
• - Assist in planning and attending partner and VIP client events, webinars, or industry meetups.

Required Qualifications

• - 1–3+ years of experience in sales support, client success, partnerships, account management, or related roles (hosting/IT/SaaS experience is a strong advantage).
• - Excellent interpersonal and relationship-management skills.
• - Experience in working with CRM systems and other task/project management software.
• - Prior experience in affiliate program, reseller operations, partnership coordination or a related field is a plus
• - Basic understanding of VPS, dedicated servers, networking, or cloud services.
• - Highly organised, proactive with strong attention to detail.
• - Fluent in English (written and spoken).
• - Comfortable in representing the company at external events.

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Location: Hybrid

Employment Type: Full-Time